Privacy Policy

Updated: May 29, 2018

VisualCue respects your preferences concerning the collection and use of personally identifiable information. This statement discloses the privacy practices for the website, Website, software platform, or any other product or service provided by VisualCue (“Website”).  As part of the normal operation of this website, we may collect and, in some cases, may disclose information about you. This Privacy Policy describes the information we collect about you and how we may use or share that information.


We may ask for specific personally identifiable information about you when you use our trial or any version our software, when you purchase our products, and/or when you register to become a member of our website. For example, we may ask for contact information, system information, and payment information. We may also ask you for information about your interests, preferences and future needs so that we can improve our services.


In the future and from time to time, we may provide information to our end users in the form of electronic and/or print newsletters. If you subscribe to VisualCue’s newsletter, you will be added to our mailing list and will receive announcements and information about VisualCue. The announcements and information will come from VisualCue, not from third parties. It will be emailed directly to the email address that you provide when you subscribe.

You can help VisualCue to maintain the accuracy of your information by notifying us of any change to your subscription information. You can notify us by sending an email to

We can also be contacted by telephone at (801) 960-3635. Our business hours for telephone contact are 8:00 AM to 5:00 PM Mountain Time.


The website includes links to other websites. This Privacy Policy applies to the and websites only. Any information you submit to linked websites will be subject to the privacy policies of those websites, if any. You should review those policies carefully.


VisualCue may disclose personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.


You might provide personally identifiable information through your participation in chat sessions, message boards, email exchanges, or newsgroups on That information is public and immediately available to anyone who has access to this website; it is not private. This Privacy Policy does not apply to such information that you post to publicly available portions of the VisualCue website.


Always select a password that is unlikely to be available or discovered by others, and never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.


VisualCue allows you to opt out of receiving marketing and promotional mailings by modifying your registration profile or by unsubscribing for services you no longer desire. If you no longer wish to receive newsletters from us in the future, please let us know. Just send an email to with “unsubscribe” in the body, or follow the “UNSUBSCRIBE” instructions that will be contained within any newsletter email that we send to you.


VisualCue uses state-of-the-art, commercially available technology to protect against unauthorized access to any personally identifiable information that is stored electronically by VisualCue.


If we decide to change this privacy policy, we will post those changes here so that you will always know what information we gather, how we might use it and whether we will disclose it to anyone. Unless you opt out of receiving email notifications from us, we may also notify by email of significant changes to this policy.


We place email links on this website to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve the website and our services, or review and discard the information.


We may automatically track certain information about your use of this website. and log IP addresses and browser types for system administration purposes. This information will be analyzed to constantly improve the value of the materials and services available on the website. We may also collect information about your use of the website gathered though cookies or other technologies. Cookies are pieces of information that are stored on your computer’s hard disk. Cookies make our website more useful by storing information about your preferences and settings.


We may, on occasion, use information provided to us by third parties, such as opt-in lists where you have requested information about VisualCue or its products while visiting a third-party website.


We will use your personally identifiable information so that VisualCue and VisualCue representatives (including value-added resellers) can engage in and process your transactions and provide services to you, as required by our agreements with you, such as product upgrades, special offers, updated information, new services, and other VisualCue-related information. VisualCue does not offer, or allow the selling of, any user-provided information to third parties, including email addresses.

We also use personally identifiable information to improve our marketing and promotional efforts, to analyze website usage, to improve our website and service offers, and to customize our website. We may use personally identifiable information to deliver information to you and to contact you regarding administrative notices. We may also use personally identifiable information to resolve disputes, troubleshoot problems and enforce our agreements with you.


We may share your personally identifiable information with third parties to assist VisualCue with responding to your sales request, taking your order, or processing your payment; with third parties that sponsor VisualCue events or conferences that you attend; and when you give your consent. We may also share personally identifiable information to comply with legal requirements.

If you have any comments, questions, or concerns about the VisualCue Privacy Policy, feel free to contact us.